अमेरिकन एयरलाइंस ईमेल रिव्यू - अधिग्रहण रणनीति

I just received an email from American Airlines where they'd like me to opt in to some additional email communications. In return, I will be entered into a contest where they are giving away a free trip as well as getting some additional miles or a discounted ticket.

My good friend Chris Baggott would always make an example of the Airlines when it came to providing targeted content to a targeted audience. The airlines know our home address, our home airport, our travel patterns… yet they send us specials for trips to/from other cities outside our cycle of travel, etc. It's ridiculous… rather than providing us the information we're looking for, they actually alienate us and then we barely read the emails they send.

आज मुझे अमेरिकी से एक ईमेल प्राप्त हुआ और ग्राफिक ने वास्तव में मेरी आँख पकड़ ली:
अमेरिकन एयरलाइंस ईमेल रिव्यू

Upon clicking through, I found that American did a great job on this. The link to click through had a ‘key' that basically told the receiving site who I was. In turn, when I modified my preferences (single-click, simple, flash), the results were immediate. I didn't have to put in additional information that they already had and they didn't try to add-on extraneous advertising or marketing for other products and services.

This is a very nice acquisition campaign – I'm curious how successful it will be. It had all the elements of success:

  1. इसने आपका ध्यान खींचा।
  2. इसने एक प्रोत्साहन प्रदान किया।
  3. इसमें कॉल टू एक्शन था।
  4. मैसेजिंग अत्यधिक दिखाई दे रही थी।
  5. रूपांतरण प्रक्रिया सरल थी।

Nicely done! The real question, of course, is if they can keep their emails relevant to me. If they can't, I'll unsubscribe and this will all have gone to waste.

2 टिप्पणियाँ

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      मैं जोनाथन सहमत हूं - लेकिन यह उनके एक ईमेल के लिए चरित्र से इतना बाहर था कि इसने वास्तव में मेरा ध्यान आकर्षित किया। मुझे यकीन नहीं है कि यह जानबूझकर रणनीति का हिस्सा था - लेकिन यह काम किया!

तुम्हें क्या लगता है?

यह साइट स्पैम को कम करने के लिए अकिस्मेट का उपयोग करती है। जानें कि आपका डेटा कैसे संसाधित किया जाता है.